Thanks for contacting AppleCare chat support. My name is Dustin. Please give me a moment to look over your information.
Hi Robert. For your records, here is the case number for this chat: 772916411. In the event you need to contact us again regarding this same issue, please go to https://getsupport.apple.com/GetCaseDetails.action and enter your case number. You'll also need to enter your e-mail address - then click "Contact Apple about this case". With that being said, how are you doing today?
I was trying to share my screen with last person
I hate to hear that you were disconnected, that is never our intention. I am not showing any previous case notes just yet. What exactly seems to be going on?
I had tio reboot in recovery mode to change password
Now I need to change the password for the default keychain
this has something to do with iCloud which I don't need and don't want.
I don't want any keychains.
I see, thanks. We certainly want to be sure you are able to sue your Mac without prompts for passwords multiple times. The Keychain is a built in utility for helping you to save passwords and login information for the applications you use, so the local Keychain must be used. Not to worry, we just need to reset that default Keychain now, and you will be good to go.
Go to Finder > Applications > Utilities > Keychain Access.
Once that is open, click on “Keychain Access” in the upper left, next to the , then choose Preferences.
Once that is open, under the General tab, click on “Reset Default Keychain”.
I'm looking for general tab
You are in Keychain Access Preferences?
OK got it
It says created a new empty login keychain
Great! Now, you will be asked for the passwords used for Mail, Messages, FaceTime, etc just one more time now, and you will be good to go from that point.
should i click OK?
Yes
The choice is show keychains or OK
OK
I clicked ok
Should i click reset my default keychain?
You have already done that.
Just close that window now.
OK i closed it
Great! You are good to go now. What else can I help with today?
Everything is OK???
Correct.
Then I'm done here. Thanks very much
You are very welcome! Thank you for chatting with me today! The chat transcript will be emailed to you once the chat session ends. Have a great rest of your day!
bye